Add or update an employee's email address in Humi

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As an admin, you know how important it is to keep employee information updated and accurate. For example, if your employee mentions they're not receiving emails from Humi, this is your first hint that their email address may be incorrect in Humi.

This article will explain how to add a new email or update your employee's existing email address in Humi. 

Note

We know you have a lot on your plate, so if you want to help your employee update their email in Humi for themselves, you can send them this link that walks them through how to do it! Additionally, we have many resources for employees to troubleshoot Humi issues in the "Humi Guides for Employees" section.

How to add or update an employee's email address in Humi 

1. Use the search box on the upper right corner and enter the employee's name to go to their profile.

2. Click on the More tab and select Account from the dropdown. more-account.png

3. Click the + Add new email link in the Emails section.

4. Enter the new email in the pop-up, then click Save.add-new-email.png

Important Note

The new email has been added to Humi, but it will initially be in an "Unverified" status. To activate the email, it must be verified.

5. After adding the new email, ask the employee to check their inbox for a verification email from "helper@humi.ca."

To complete the verification process, the employee needs to open this email and click the "Verify Email" button.

Verify-email.png

Important Note

Please remind the employee to check their junk/spam folder if they did not receive the verification email.

If you need to resend the verification email, repeat steps 1-3. Then, in the "Emails" section, click the three dots next to the email and select "Resend Verification" from the dropdown menu.

resend-verification-email.png

6. Set the new or updated email as the Primary email

The primary email address is where your employee will receive all Humi notifications and can also be used to log in to Humi.

If the employee's Humi account has multiple email addresses, you must choose one as the "Primary" email address. The primary email address is usually the employee's work email, but it can be any email address you choose.

Once the email is verified, you can set it as the primary email by clicking the three dots on the side and selecting "Make Primary" from the dropdown options. 

make-primary.png

That's it! The employee will now receive all Humi notifications to the new email address added in Humi.

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