Request a Custom Benefit / Deduction Type

Have more questions? Submit a request

Benefits are a great way to increase employee retention, increase team morale, and ensure your employees are happy. 

In this competitive job market, we understand that employers may have some unique benefits offerings. 

If you're trying to create a benefit but just can't seem to find the correct benefit "Type" that you need within the benefit "Type" dropdown, you can simply "Request a Custom Benefit Type."

Once our team receives your request, we'll work diligently to get it set up for you within 24-48 hours. 

How to request a Custom Benefit "Type"


1. In "Payroll" select the "Benefits & Deductions" tab and click on "Benefits" from the dropdown options.

In the top right corner, click on the "Request Custom Benefit" button.

2. The "Request Custom Benefit" form will pop up, and this is where you'll fill in all the details related to the new custom benefit that you need.


3. Enter in the "Benefit Name" and select all the T4 boxes that apply. (Payroll will automatically apply all relevant T4 boxes based on the "Employer Contributions" tax settings.)

4. Finally, click the "Make Request" button to submit your request.
From here, our payroll specialists will review your benefit request to ensure it aligns with the CRA requirements and add it to your account.


Please give 24-48 hours for our team to get this set up for you. 

Once your custom benefit is created, click here to move on to the next step:
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