Activate Single Sign-On (SSO) in Humi

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Welcome to the guide on Single Sign-On (SSO) in Humi!

This article will explain what SSO is, how it makes logging in easier and more secure, and how to enable and use it with your Humi account.

What is Single Sign-On (SSO)?

Single Sign-On (SSO) is a method of authentication that allows users to log in with a single set of credentials to access multiple independent software systems.

Think of it like a master key that unlocks several doors – you only need to enter your username and password once to access Humi and other applications connected through SSO.

Why Use SSO with Humi?

Enabling and using SSO with Humi offers several benefits:

  • Simplified Login: No need to remember a separate username and password just for Humi.
  • Enhanced Security: SSO often uses more robust security measures than individual password logins.
  • Increased Efficiency: Access Humi faster and more conveniently.

 

How to Enable Single Sign-On (SSO) in Humi 

To enable SSO in Humi, follow these steps:

  1. Navigate to Settings in your Humi account.
  2. Find and click on the Sign-In tab or section.
  3. Locate the Single Sign-On (SSO) option.
  4. Toggle the switch to enable SSO. Screenshot 2025-05-12 at 2.32.24 PM.png
  5. You may need to configure specific settings related to your identity provider (e.g., Google Workspace, Microsoft Azure AD, Okta). (Briefly mention common providers and link to separate articles for each if available).
  6. Save your changes.

Okta requires a few extra steps

If you'd like to enable SSO with Okta, you'll need to set up a few things on their side as well. Check out this article to learn how.

 

FAQs and Troubleshooting Tips

What Happens Once SSO is Enabled?

Once SSO is enabled for your organization:

  • All users will be required to log in to Humi using your designated SSO Provider.
  • Users will no longer be able to log in using only an email address and password.
How to Log In to Humi Using SSO (For Employees)

If your organization has enabled SSO, logging into Humi is simple:

    1. Go to the Humi login page.
    2. Instead of entering your email and password, look for the option to "Sign in with [Your Identity Provider]" (e.g., "Sign in with Google," "Sign in with Microsoft," "Sign in with Okta").
    3. Click on the appropriate SSO button. (Include a screenshot here showing the SSO login options).
    4. You will be redirected to your identity provider's login page. Enter your credentials for your identity provider.
    5. Once successfully authenticated by your identity provider, you will be automatically logged into your Humi account.
Does SSO Apply to the Mobile App?
Yes, if SSO is enabled for your organization, you will also need to use your SSO provider to log in to the Humi Mobile App.

 

Troubleshooting Common SSO Issues:

Issue: Unable to log in with SSO

Possible Solutions: 

    • Ensure you are using the correct login method and clicking the appropriate SSO button.
    • Verify that your credentials for your identity provider are correct.
    • Check if your organization requires Multi-Factor Authentication (MFA) in addition to SSO.
    • Contact your internal IT administrator or HR administrator to confirm that your account is correctly configured for SSO.
    • Clear your browser cache and cookies.
Issue: Seeing an error message during SSO login

Possible Solutions:

      • Note the exact error message and provide it to your IT or HR administrator for assistance.
      • Ensure your identity provider account is active and you can log in to other applications using SSO.

 

Ready to set up Multi-Factor Authentication?

To learn how to set up Multi-Factor Authentication (MFA / 2FA), click here. 

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