Account Tab Overview

If you need to change your password, update your profile picture, or add another email address to your account, accessing your basic account settings is a few simple clicks away.

In Profile, you'll find the Account tab, where you can manage the settings and details of your Employment Hero (formerly Humi) account. Have a look through the article below to learn more about each section. 

Profile Picture

Your Profile Picture allows you to show up as your best self, whether you display a professional headshot or a fun, adventurous selfie! Your profile picture will show next to your name in various locations throughout the platform, so make sure to choose a good one.

How to upload a profile picture:

1. To upload a profile picture, click on the pencil icon above your name.
2. In the pop-up, you can drag & drop your image right into the portal or click "Browse Files" to select an image from your computer.
3. Once you upload your image, use the crosshairs to draw a circle around the area of the image you'd like to use.
4. When you've decided on the size of the circle, you can drag it around the image to fine-tune your selection.
5. When you're happy with the result, hit Save to add your profile picture.

Account Information

The Account Information section is where you can find details about when your account was created and activated. This section also allows you to toggle between English and French as the displayed language for your personal view of the platform. Don't worry—this doesn't affect the default language for your company's settings.

How to change your default language:

1. To select your preferred language, click the Edit button in the upper right.
2. Use the pop-up to choose English or French from the dropdown options.
3. Hit Save, and the system will automatically update to display in your desired language.

Password

The Password section is where you can manage the password you use to log in to your account.

How to update your password:

1. To change your password, click the Edit button in the upper right.
2. In the pop-up, enter your new password.
3. Hit Save to update your password.

Account Security

The Account Security section is where you manage your verification methods for mandatory Multi-Factor Authentication (MFA). This added layer of security helps protect your account by requiring a one-time passcode to be entered each time you log in.

Available Verification Methods:

• One-time password using an authenticator app
• Text/SMS
• Email

MFA Enforcement and Setup

MFA is now mandatory and enforced company-wide. 

1. Log in and head to your Profile.
2. Click on the Account tab and scroll down to the Account Security section.

You will no longer see an option to turn MFA on or off in your personal profile.

First-Time Setup

If you have not yet set up MFA, the system will automatically prompt you to enroll the next time you sign in:

1. You will be logged out of the system and prompted to complete the MFA setup.
2. Go through the steps to register your chosen authentication method (Authenticator app or Text/SMS). After enabling MFA, an email code option will also be available.
3. You’ll be given a recovery code that will allow you to recover your account in the event you lose access to your verification method. Please securely store the recovery code.
4. When you’re done, you’ll be ready to use the platform with the added security of MFA!
5. Once MFA is enabled, every time you log in, you'll be prompted to enter the one-time code provided by your chosen verification method.

What if I Lose Access to My Verification Method?

When you enable MFA, you’ll be given a recovery code that you can use to regain access to your account should you ever need to. Please securely store the recovery code you're given during MFA enrollment in case you lose access to your verification method.

If you lose your phone, your Authenticator App, or your Recovery Code, follow these steps to regain access:

1. Contact your company Administrator (not support).
2. Your Administrator now has the capability to perform an MFA Reset on your account.
3. This reset will clear your existing MFA registration.
4. The next time you log in, you will be prompted to go through the MFA Setup process again, allowing you to register a new device or authentication method.

In the case where you lose access to your authentication method and recovery code, a one-time email code can also be used to recover your account.

Emails

The Emails section allows you to view, add, edit, or delete the email addresses connected to your personal account.

What is an Email Status?

The status of an email address indicates what that email is being used for. Have a look through the three possible statuses below to learn what each one means:

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