Time Off FAQs

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Welcome to our Time Off FAQs page!

Here, we've compiled answers to the most commonly asked questions we get from employees and managers about using the Time Off module, designed to simplify your understanding and enhance your experience. This resource is your go-to destination for quick insights and troubleshooting tips.

Click any of the questions below to get the answer you're looking for.

Employees FAQs

Why Can't I Request One Single Day Off?

 

To submit a Time Off request, just pick your start and end dates.

For a single day off, click the date twice—once to mark the start and again to mark the end. After that, you'll see the Request button turn green and you can submit your request.

How Can I Edit My Time Off Request?

 

If the requested dates haven't passed yet, you can easily edit your time off request just follow these steps:

  1. In Time Off, find the request you want to edit and click Edit.
  2. Click the new dates you need on the calendar then click Save.

If you want to change the Type of time off you've requested, for example from vacation to a personal day, you would not be able to edit it. Instead, please delete your request and re-submit a new request using the correct time off type.

My Request Was Already Approved But I Need To Change It

As long as the approved dates have not already passed you can still edit your time off request even after it's been approved.

  1. Navigate to Time Off and click on your approved request.
  2. Click the three dots in the upper right corner and select Edit from the dropdown. Screenshot 2024-07-18 at 2.36.04 PM.png
  3. Select the new dates on the calendar and click Save. 

The approver will receive the new time off request to approve. 

If the approved time off dates have already passed, you can contact your manager or admin to delete the request and resubmit the correct dates. 

My Balance Is Wrong - I Should Have X Amount Of Days

If you think your time off balance is off, you can check the Transactions Log for details:

  1. Go to Time Off and scroll to the Transactions Log section.
  2. Use the dropdown in the upper right corner to select the time off type you want to review. Screenshot 2024-07-18 at 3.02.21 PM.png
  3. Review the transactions to ensure they're correct.

If you spot any issues, contact Admin or Humi support for assistance with verifying your balance.

Managers FAQs

Why Am I Not Receiving My Team Member’s Time Off Requests For Approval?

If you’re not receiving time off requests from your direct reports, there might be an issue with the approval flow or you may not be set up as their direct report.

To resolve this:

1. Verify the Approval Flow: Contact your admin to ensure the approval flow is correctly configured. 

2. Check Your Direct Reports: Confirm that you are listed as the person everyone in your team "Reports To" in their employee profile.

In the People module, go to the My Team tab and ensure all your direct reports are listed there. If someone is missing, it means they are not set up to report to you in Humi. Contact your admin to update this, and then you will start receiving their time off requests.

How Can I Adjust My Team's Time Off Balances?
Only admins can adjust time off balances. If you spot an error, just reach out to your Admin for help with making adjustments.
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