Deny a Time Off request

We've streamlined the "Time Off" process to save time, approve requests faster and allow you to manage "Time Off" requests within the app effectively.

We know that you may not be able to approve every "Time Off" request, so if you need to deny a "Time Off" request, you can leave a comment and provide a reason for denying the request.

This function allows for a more personal and empathetic response, or if you've denied the request because of a coverage issue, you can suggest alternate dates that could be approved instead.

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If you leave a comment when you deny a request, it will be included in the employee's notification email.

Additionally, the employee can't edit the request after it's denied, so they'll need to create a new "Time Off" request instead. The denied request will be kept on their profile for record-keeping purposes. 

Additional Resources

If you haven't yet, we highly recommend reading this post on how to approve a "Time Off" request. It describes how to get to the "View Requests" page, the "All Requests" table, notification emails and more. 

This article will explain: 

Managers and Admins - Manage requests from your Humi dashboard

When a new "Time Off" request is made, you'll get a notification in your Humi inbox on your dashboard. Click on it, and you'll be directed to the "View Request" page.

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1. From the "View Request" page, click the "Deny" button. Next, you'll get this pop-up where you can enter your comments:

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2. After entering your comment, click the "Deny Request" button. 

The comment you leave will be displayed under the "Approval Flow" section on this "View Request" page and also included in the email notification sent to the employee.

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Reminder

Once a "Time Off" request is denied, the employee will no longer have access to edit it and must "Create a New Request" instead. The denied request will be kept on their profile for record-keeping purposes. 

Managers and Admins - Deny a request from the notification email

When you click the "View Request" button in the "Time Off" request notification email, your internet browser will open to this page: 

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When you click the "Deny" button, it'll direct you to this page where you can leave a comment for the employee: 

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The comment you leave will be displayed under the "Approval Flow" section on the "View Request" page and also included in the email notification sent to the employee.

Admins - "Force Deny" a request

Sometimes "Time Off" approval flows include multiple people who must approve the request before it's finalized. However, as an admin, you're able to "Force Deny" any employee "Time Off" requests and bypass these additional approvals.

Some scenarios where you might need to use this option are if a "Time Off" request is made while an approver is on vacation or if any outdated requests are sitting in the system. 

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  1. In "Time Off" under the "Requests" tab, click on the "pending" request.
  2. You'll be directed to the "View Request" page. From here, click on the three dots in the top right corner and select "Force Deny" from the dropdown options.
  3. You will get a warning pop-up as shown below:
    force-deny-warning.png
  4. You can enter a comment here, then click the "Force Deny Request" button.
  5. The request has been denied. If you leave a comment, it will show on the request under the "Approval Flow" section.  comment.png

The comment you leave will be displayed under the "Approval Flow" section on this "View Request" page and also included in the email notification sent to the employee.

Admins - Deny a request from the "All Requests" table

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1. In "Time Off" under the "Requests" tab, find the employee's "pending" request and click on the three dots on the right side.

2. Next, select "Deny" from the dropdown menu.

3. You'll get this pop-up where you can enter your comments, then click the "Deny Request" button. deny_comment_2.png

You now know how to deny a "Time Off" request! To learn more about "Time Off," check out some additional resources below. 

  Discover More about Time Off

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