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Add or Update An Employee's Email

Updated

Keeping employee information updated and accurate is very important to ensure everything runs smoothly. If an employee mentions that they're not receiving emails from Humi, it's a good sign that their email address might need to be updated.

Don't worry, we've got you covered! This article will walk you through how to add a new email or update an existing one in Humi.

Empower your employees to do this task 

We know you have a lot on your plate, so if you want to empower your employee to update their email in Humi themselves, you can send them this link that walks them through the process!
Additionally, we have many resources for employees to troubleshoot Humi issues in the Employees: Start Here section.

How To Add or Update An Employee's Email 

  1. Use the search box on the upper right corner and enter the employee's name to go to their profile.
  2. Click on the More tab and select Account from the dropdown. more-account.png
  3. Click the + Add new email link in the Emails section.
  4. Enter the new email in the pop-up, then click Save.add-new-email.png

    Important Note

    The new email has been added to Humi, but it will initially be in an "Unverified" status. To activate the email, it must be verified.

  5. After adding the new email, ask the employee to check their inbox for a verification email from helper@humi.ca.
  6. To complete the verification process, the employee needs to open this email and click the "Verify Email" button.
    Verify-email.png

    Important Note

    Please remind the employee to check their junk/spam folder if they did not receive the verification email.

  7. If you need to resend the verification email, repeat steps 1-3. Then, in the "Emails" section, click the three dots next to the email and select "Resend Verification" from the dropdown menu.

    resend-verification-email.png

 

Set an Email as the Primary Email

The primary email address is where your employee will receive all Humi notifications and can also be used to log in to Humi.

If the employee's Humi account has multiple email addresses, you must choose one as the "Primary" email address. The primary email address is usually the employee's work email, but it can be any email address you choose.

Once the email is verified, you can set it as the primary email by clicking the three dots on the side and selecting "Make Primary" from the dropdown options. 

make-primary.png

That's it! The employee will now receive all Humi notifications at the new email address added to Humi.