Now that you're all set with everything you need to manage a group benefits plan, remember that you're never alone in this! Here is a list of resources to help you navigate any issues as they come up.
Resources
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Our Humi Help Centre
We've got a whole bunch of other helpful articles that are sure to make your life as an administrator easier. Feel free to explore them here!
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Carrier Webinars
Should you need any technical training for your insurance carrier’s portal, please don't hesitate to log in to Humi and use our chatbot to reach support. Live chat is available for Admins Monday to Friday, 9 AM–5 PM ET.! We'll be happy to provide you with the link to the webinars or connect you directly with a carrier rep for assistance.
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Benefits Team
Here at Humi, you've got your very own dedicated Benefits team made up of an Experience Manager and a Portfolio Manager.
We're here for you, so don't hesitate to reach out with any questions you might have - we love to help! Plus, feel free to pass along our log in to Humi and use our chatbot to reach support. Live chat is available for Admins Monday to Friday, 9 AM–5 PM ET. to your employees. If they've got any confidential claim questions, they can reach out directly to us.
Managing a group benefits plan can be challenging, but just know that you're not alone. With the resources provided above coupled with the support from our dedicated Benefits team, you're well-equipped to navigate any issues that arise. Remember, we're just a call or email away whenever you need assistance!